Employee Relations

Description: Knowledge of laws, rules, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution.

Core Intermediate Level Basic Competency Model
OPM Employee Relations Competency Model
DOW Employee Relations Competency Model

Learning Topics:

  • MSPB Appeals
  • EEOC Appeals
  • OCS Appeals
  • Administrative Investigations

Sample Job Duties:

  • Conducts or advises investigating officials on conducting investigations and/or analyzes evidence, identifies potential employee misconduct, drafts reports documenting the findings of such investigations, and works with other agency personnel on taking action.
  • Drafts disciplinary and corrective actions to address employee misconduct, including warnings, reprimands, demotions, suspensions, and removals.
  • Advises management regarding the application of laws, regulations, policies, procedures, and/or collective bargaining agreements related to specific employee relations matters.
  • Interprets and/or explains employee relations policies, procedures, laws, standards, regulations, and collective bargaining agreements, and develops employee relations written policy as required for employees, management, or other stakeholders.
  • Advises and/or supports management on the performance management system and life cycle, including planning, monitoring, developing, evaluating, recognition, and rewarding.
  • Drafts documentation to address employee performance concerns, such as counseling memos, performance improvement plans, within-grade increases, and performance-based adverse actions.
  • Analyzes case law, principles, practices, and regulations sufficient to provide advice or develop policy.
  • Provides training on employee relations-related topics, policies, or procedures.
  • Provides consultation, guidance, and/or represents the agency in third-party matters such as Merit Systems Protection Board (MSPB) appeals, grievances, Equal Employment Opportunity (EEO) complaints, unemployment compensation appeals, arbitration, and other applicable employee relations functions.