Benefits Service Centers

Below is the contact information for DOD civilian benefits service centers/offices, as well as the Office of Personnel Management’s contact information for retirees. 

 

  • OFFICE OF PERSONNEL MANAGEMENT (OPM) CONTACT INFORMATION FOR RETIREES

    Email: retire@opm.gov
    Phone: (888)767-6738
    Hours: 7:40 a.m. to 5:00 p.m. ET
    Mailing Address:
    U.S. Office of Personnel Management
    Retirement Operations Center
    Post Office Box 45 Boyers, PA 16017
    Business Hours:
    8:00 a.m. -4:00 p.m. (Eastern Time) Monday through Thursday
    8:30 a.m. -3:00 p.m. (Eastern Time) Friday
    The phone lines can be extremely busy so it is best to call early.

  • DEFENSE CIVILIAN PERSONNEL ADVISORY SERVICE (DCPAS)

    Phone: (703)-882-8197
    DSN: 381-5197
    dodhra.mc-alex.dcpas.mbx.benefitscontacts@mail.mil

     

  • DEPARTMENT OF AIR FORCE

    Total Force Service Center
    AFPC BEST (Benefits and Entitlement Service Team)
    Joint Base San Antonio-Randolph, TX
    Email: AFPC.DP0BB.MyAirForceBenefits@us.af.mil
    Phone: 1-800-525-0102
    DSN: 665-0102
    Opt 2 Civilian
    https://afpcsecure.us.af.mil/CheckPortal.aspx

  • DEPARTMENT OF ARMY
    • Civilian Human Resources Agency (CHRA)
    • Defense Health Agency National Capital Region
    • Army & Air Force National Guard
    • Department of Defense Education Activity (DoDEA)

    ABC-C (Army Benefits Center-Civilian)
    Fort Riley, KS
    Phone: (877)-276-9287
    DSN: 520-2222

    https://abc.chra.army.mil

    https://www.platform.army.mil

  • DEPARTMENT OF NAVY

    Uniformed Services University of Health Sciences
    Navy Civilian Benefits Center
    Main location - Portsmouth, VA
    Phone: (888)-320-2917

    https://civbenefits.dc3n.navy.mil

  • DEFENSE LOGISTICS AGENCY (DLA)
    • Defense Contract Management Agency (DCMA)
    • Missile Defense Agency (MDA)
    • Defense Threat Reduction Agency (DTRA)
    • Defense Advanced Research Projects (DARP)
    • Defense Commissary Agency (DeCA)
    • Defense Media Activity (DMA)
    • Joint Chief of Staff (JCS)
    • Defense Contract Management Agency (DCMA)
    • DoD Human Resources Activity (DHRA)

    DLA DHRS-DOD Benefits Team
    Columbus, OH
    Phone: (877)-692-0276

    https://grbplatform.hr.dla.mil/grb/account/security-notice?license=1580

    DLABenefitsCOE@dla.mil

    4th Estate
    (866)-378-1171, Opt 3 | Direct Line (614)-692-0216
    DHRCDHRBENEFITS@dla.mil

  • DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)
    • Defense Acquisition University (DAU)
    • Defense Test Information Center (DTIC) Defense
    • Information System Agency (DISA) Inspector General of the Department of Defense National Defense University (NDU)
    • Defense Contract Audit Agency (DCAA)

    DFAS Benefits Center
    Phone: (317)-212-0454
    https://www.dfas.mil/careers/benefits/

  • DEFENSE INTELLIGENCE AGENCY (DIA)

    Phone: (202)-231-7020
    DSN: 910-7146

  • NATIONAL GEOSPATIAL AGENCY

    Human Development (HD) Contact Center
    Phone: (855)-443-7878

  • NATIONAL SECURITY AGENCY (NSA)

    Fort Meade, MD
    Phone: (410) 854-6188
    https://grbplatform.hr.dla.mil/grb

  • WASHINGTON HEADQUARTERS SERVICES (WHS)
    • Office of the Secretary of Defense
    • Pentagon Force Protection Agency
    • Defense Security Cooperation Agency (HQ only)
    • Defense Technology Security Administration Office
    • Office of Economic Adjustment (OEA)
    • Defense Legal Services Agency (DLSA)
    • Defense PWO/MIA Accountability Agency (DPAA)
    • Defense Test Resource Management Center (DTRMC)

    Benefits Line: (703)-695-6493
    https://grbplatform.hr.dla.mil/grb